Guarantee

Warranty

.925 Sterling Silver Jewelry

At Riversea, we are committed to offering quality products. That is why our .925 sterling silver jewelry is covered by a 30-day warranty upon receipt of goods, subject to certain conditions.

What the warranty covers:

• Items with a manufacturing defect.

What the warranty excludes:

• Normal wear and tear.

• Damage caused by negligence, misuse, or modifications.

• Loss or theft of the item.

Conditions of application:

• Presenting the purchase invoice is mandatory for any claim.

• If your request is approved, a new product will be sent to you by mail, at no additional cost.

• If the product is no longer available, a credit note equivalent to the original purchase price will be issued, which can be used online or in one of our boutiques.

Important:

• No claims will be accepted after 30 days from the receipt of your order.

For any warranty claims or questions, please contact our customer service at: hello@riversea-shop.com